Independent and free. Not official support for Microsoft, McAfee, Norton or any manufacturer.

No downloads. No sign-up. No phone numbers.

Contact

Contact the publisher

Email is the only way to reach us. There is no phone line, and we never ask anyone to phone a number.

Email: hello@pcfieldbook.info
Publisher: Fieldbook Media, Leeds, United Kingdom

Write to us about

  • A correction. Give the procedure number (for example 2.1), the step, and what you saw on your screen instead. Your Windows version helps too: select Start, type winver and press Enter.
  • A missing procedure. Tell us the problem you were trying to solve and the words you searched for.
  • Privacy requests. Ask to see or delete any email you have sent us. See our privacy policy.
  • Accessibility. Tell us about anything on the site that is hard to read or use. See our accessibility statement.
  • Security issues with this website itself.

We aim to reply within five working days.

What we cannot help with

We publish procedures; we do not offer one-to-one support, and we cannot look at or connect to your computer. We also cannot see, change, cancel or refund any McAfee, Norton, Microsoft or other subscription. For those, go to the company itself: